Fejlkoder til Samsung hårde hvidevarer

De nedenstående fejlkoder må og skal kun ses som retningsgivende. Samsung kan ændre disse koder eftersom der løbende bliver produceret nye hvidevarer, ligesom der kan være specielle anvisninger på enkelte modeller.

 

Samsung vaskemaskiner
 

Fejlkode      Årsag Løsningsforslag
1E

Water Level Sensor

Water level sensor fault

Incorrect connections of the water level sensor terminal

The hose part for the water level sensor is folded.

Main PCB fault

Check the water level sensor terminal connections and contacts.

An error occurs if an incorrect water level sensor is used. Make sure to check the material code. (Abnormal operation)

If the water level sensor is faulty, replace it.

If the error persists despite taking the action above, replace the PBA.

3E
3E1
3E2
3E3
3E4

Washing Motor Error and Hall Sensor Error

Washing motor fault

Washing motor hall sensor fault

Incorrect connections of the washing motor/hall sensor connector

Washing motor rotor and stator fault

Main PCB fault

Check the motor connector terminal connections and contacts.

3E1 is displayed because overloading occurs due to too much laundry.

If the hall sensor terminal is faulty, replace the hall sensor.

Check whether the stator of the motor cover is damaged.

Check for coil disconnections due to foreign material.

If the PBA control circuit is faulty, replace the PBA.

4E
4E1
4E2

Water Supply Error

Water supply value fault

Main PCB fault

Freezing in the winter season

 

If the water supply valve has a wire disconnected, replace it.

Check whether the water supply valve is clogged with foreign material and whether water is supplied continually.

Check whether no water is supplied because of freezing in the winter season.

If the PBA relay operates abnormally, replace the PBA.

5E

Drain Error

Drain pump fault

Freezing in the winter season

Foreign materials in the drain pump

Main PCB fault

 

Check whether the revolutions of the drain pump motor are restrained by foreign material.

Check the same thing for the natural drain process.

Check whether the connections are correct and if there is any wires disconnected.

If the drain pump operates abnormally intermittently when the temperature of the water in the tub is high.

If the motor revolutions are restrained due to freezing in the winter season, check the method to remove the freezing and remove as directed.

AE

Communication Error

The signals between the sub and main PBAs are not sensed.

Incorrect wire connections between the sub and main PBAs.

 

Check the wire connections and terminal contacts between the sub and main PBAs.

Check for disconnected wires.

Check whether the sub PBA is short-circuited because of moisture.

If the main PBA’s communication circuit is faulty, replace it.

bE1 
bE2 
bE3

Switch Error (Main Relay Error)

The Power button is continually pressed.

A button other than the Power button is continually pressed.

Main PCB relay fault

 

Check whether either the Power switch or a tact switch is continually pressed.

Check whether the service PBA holding screws are fastened too much. If they are fastened too much, loosen them a little.

If the main PBA switching IC on/off error has occurred, replace the main PBA.

The “bE3” error occurs if the main relay connections are incorrect. Check the connections. If there is no error in the connections, replace the main PBA.

CE

Cooling Error

Washing temperature sensor fault

Description of PL hazard prevention

 

This error occurs if the water temperature is more than 50 ˚C in draining. Check the temperature.

If the water temperature is normal, this error is due to a temperature sensor fault. Replace the washing heater.

When replacing the washing heater, take care to prevent water leakage.

dE
dE1 
dE2

Door Error

Door switch fault

Drain pump fault

Dry duct fan motor fault.

Main PCB fault

 

If a dE error occurs, check whether it occurs during the Boil cycle.
- If it is detected that the door is open, close the door.

The 220V is directly connected to the door. Check and repair the power wire connections and insulation state.

Check the door switch. Replace if faulty.

Check the main PBA door sensing circuit. Replace if faulty.

FE

Dry Duct Fan Error

Dry duct fan motor fault

Main PCB fault

 

Check for disconnected wires and insulation defects for the dry motor.

Check connector connections and contact faults.

If the start condenser has a functional error, the motor rotates normally. However, because the start condenser operates unstably, replace it.

HE 
HE1 
HE2 
HE3

Heater Error

Heater fault

A fault of the red temperature sensor at the center of the dry heater

Steam function fault

Freezing in the winter season

 

Check for disconnected wires for the washing heater. Replace if faulty.

- An HE or HE1 error occurs.

Because the dry heater or air refresh heater overheating sensor is faulty, replace it.

- An HE2 error occurs.

Check the steam heater. Replace if faulty.

- An HE3 error occurs.

LE 
LE1

Water Leakage Error

Check for any leakage.

Foreign material in the DV case

Fault of a hose or incorrect part engagement in the product

 

Check for any leakage on the base, Hose, Valve and Tub connections and take any required action.

For natural draining, this error occurs because the drain bellows are clogged with foreign material. Remove the foreign material.

Check the drain motor operation. Replace if it does not operate normally.

OE 
OF

Overflow Error

Water level sensor fault

Freezing in the winter season

 

If the water level sensor has a functional error, replace it.

Check the hose. This error occurs if it is torn or has a hole.

This error occurs if water is frozen in the winter season. Check the method to remove freezing and follow as directed.

tE1 
tE2 
tE3

Temperature Sensor Error

Washing temperature sensor fault

Dry temperature sensor fault

Faulty and incorrect connections of the dry condensing sensor

Main PCB fault

Freezing in the winter season

 

Check the connections for the washing heater temperature sensor connector.

If the washing heater temperature sensor has a functional error, replace it.

- A tE1 error occurs.

Check the connections for the dry heater temperature sensor connector.

If the dry heater temperature sensor has a functional error, replace it.

- A tE2 error occurs.

Check the connections for the duct condensing temperature sensor connector.

If the duct condensing temperature sensor has a functional error, replace it.

- A tE3 error occurs.

UC

Power Error

If the voltage of the supplied power is equal to or less than 108V, or it is equal to or greater than 146V, the washing machine will be paused to
protect its electric devices.


If the correct voltage (187V ~ 276V) is supplied, the cycle will resume automatically.

UE

Unbalance Error

Motor hall sensor fault

Caused by the laundry

 

Check the type of laundry. Check whether they may cause an unbalanced situat ion.

- If they are small but absorb a lot of water, make sure to check and follow the related directions in the user manual and follow the directions.

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